Kebijakan Privasi

1. Ruang Lingkup

1.1 This Policy explains the types of Personal Data the Company collects from individuals and how the Company processes it, shares it with third parties, secures the process, and so on.

1.2 This policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be recognized directly or through a combination of additional information that we hold or can access.

1.3 This Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, organization, and storage of Personal Data.

1.4 Our Services are intended for the general public and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from anyone under the age of 18, nor do we knowingly permit such individuals to use our Services. If we become aware of any information we have gathered about a minor, we will delete it as soon as possible.

2. Data Pribadi Apa yang Kami Miliki tentang Anda

2.1 We collect Personal Data when you access our services and channels or visit our website. In certain circumstances, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Tidak Ada Kewajiban untuk Mengungkapkan Informasi Pribadi

3.1 You are under no obligation to provide any Personal Data to Us. In certain cases, however, you may choose not to provide it. Doing so may prevent Us from offering the Services or prevent you from accessing the website.

4. Data Pribadi yang Kami Kumpulkan

4.2 The information collected is not personal data and cannot be used to identify you.

4.3 Data pribadi yang Kami terima dari Anda: setiap data pribadi yang Anda berikan secara sukarela ketika Anda terhubung dengan platform trading online pihak ketiga melalui Kami.

4.4 Personal data you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Dasar Hukum dan Alasan Pemrosesan Data Pribadi

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing necessary to protect legitimate interests.

5.4 The following are the reasons and legal bases on which we may process the information you provide to us:

6. Transfer Data Pribadi kepada Pihak Ketiga

6.1 The Company may also share Personal Data with third-party service providers, such as those handling hosting, IP address storage, and user experience analysis.

6.2 You may also request that we share certain Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have given us to the relevant third-party trading platform. The use of your Personal Data is governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services delivered to its customers.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights or assets of third parties.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or another company within the group, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or another company within the group), or as part of a merger, restructuring, consolidation, or insolvency of the Company or another business within the group.

7. Cookie dan Layanan dari Pihak Ketiga

7.1 We may use third-party services, such as advertising providers or analytics companies on our website. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device each time you visit or access a website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor products and services you may find relevant. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain only briefly until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the Website recognise you as a returning user and allow you to return to the website.

7.5 Please note that some or all of the Website's functions and features may not work as you expect if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Penyimpanan Data Pribadi

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes of processing described in this Policy, or for a longer period where permitted by applicable law, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for the following 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transfer Internasional

9.1 Your personal data may be transferred to another country, including to a third country or an international organization. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can enforce their rights and access effective legal remedies.

9.3 Upon request, the Company can provide information on the security measures applied to protect your Personal Data transferred to a third country or international organization. Email: support@zamrudhartanika.com

10. Keamanan Data Pribadi

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful damage, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data. This includes, but is not limited to, the disclosure of Personal Data due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.

10.3 Where required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the security measures applied to your Personal Data by those third parties.

10.4 No method of transmitting Personal Data over the internet is fully secure. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Tautan ke Situs Web Pihak Ketiga

11.1 This website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by those sites or applications. This Policy does not apply to any actions carried out through them.

11.2 Before accessing or using any third-party website or application, We recommend that You read their privacy policy. We also recommend exercising caution before providing any Personal Data to them.

12. Perubahan terhadap Kebijakan Ini

12.1 We may update this Policy from time to time. When we make changes, we will notify you by publishing the updated Policy on our website.

12.2 In addition, when we make significant changes to this Policy, we will make reasonable efforts to notify you through methods we consider appropriate and will publish an announcement on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Hak Anda

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also limit the scope of how your personal information is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the information you provide regarding your Personal Data. To exercise any of these rights, submit a request by emailing the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data being processed about you. Where confirmed, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon your request. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of others, the Company may decline the request or limit its ability to fulfill it.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be corrected, taking into account the purposes of processing.

13.5 Hak untuk Penghapusan Hak ini berlaku jika: (a) Data Pribadi tidak lagi diperlukan untuk tujuan pengumpulan atau pemrosesannya; (b) Anda menarik persetujuan dan tidak ada dasar hukum lain untuk pemrosesan; (c) Anda menyatakan keberatan, berdasarkan alasan spesifik terkait situasi Anda, terhadap pemrosesan Data Pribadi yang didasarkan pada kepentingan sah Kami maupun pihak ketiga; (e) Data Pribadi diproses secara melawan hukum; atau (f) Data Pribadi harus dihapus untuk memenuhi kewajiban hukum perusahaan. Hak ini tidak berlaku jika pemrosesan diperlukan (a) untuk memenuhi kewajiban hukum berdasarkan hukum Uni Eropa atau hukum Negara Anggota; atau (b) untuk membuat, menjalankan, atau membela hak hukum.

13.6 Restriction of processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request that Personal Data be restricted, that Personal Data may only be stored if you have given your consent, or for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or where there are reasons of substantial public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to transfer data does not infringe the rights or freedoms of any other party.

13.8 Right to object You have the right to object at any time to any use of your Personal Data based on a legitimate interest pursued by the Company or a third party. This includes profiling based on such legitimate interest. Where a legitimate interest applies, we will stop processing your Personal Data unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is required for the exercise, establishment, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of your Personal Data at any time. This withdrawal does not affect the validity or lawfulness of any processing carried out based on your consent before the withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may appeal to the supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding the Personal Data concerning you, as described in this section 13.

13.10 We will provide the information you request under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. Within one month of receiving your request, we will inform you of any such extension and the reasons for it.

13.11 Provided this does not conflict with Article 13 of the Act, the information you request under your rights pursuant to Article 13 will be supplied free of charge. Where a request is unfounded or excessive, particularly if submitted repeatedly, We may charge a reasonable fee to cover the administrative cost of providing the information or carrying out the requested action. We may also decline to act on the request.

13.12 If we have doubts about the identity of the person submitting your request, we may ask that person to provide reasonable means of verifying who they are.